What We Collect and Why It Matters
When you open an account with us, we collect the information needed to run your wallet, verify your identity, and process payments through JazzCash, Easypaisa, and Raast. This includes your name, contact details, device identifiers, and transaction records. We do not sell your data to third
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parties. Payment information flows through the payment rails you choose — your JazzCash or Easypaisa PIN never passes through our servers directly. We store transaction records to meet financial compliance requirements and to resolve any payment disputes you raise with support. Your data is held on
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servers with encryption in transit and at rest. Access to your personal records is restricted to staff who need it to run your account or handle your support requests. We apply session timeouts on your account to protect access from shared or lost devices. Data retention
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follows applicable legal requirements in eligible regions where access is permitted under local law. If you close your account, we retain only what is legally required and delete the rest on a rolling schedule. You can request a copy of your data or ask us to
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correct it — the contact path is in the section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.